Reservations – How To (part 2)
Introduction
This series of videos concludes the section on reservations.
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Testimonials
ROAM was the very first reservation and CRM system we purchased over 17 years ago. Since that time our company has grown from offering rafting trips in the Pacific Northwest, to a company with operations in 20+ countries around the world. As we have grown, ROAM has grown with us. The support along the way has been terrific. The capabilities of the system are limited mostly by those who use it rather than the system itself which is very powerful. We have never found a better system that would provide as much value and capability and would highly recommend ROAM for anyone wanting a powerful program with deep database and reservation, CRM capabilities.
We started out as a small rafting company and have grown immensely over the years. ROAM has been an integral part of that growth since 1997, allowing us to expand and meet our reservation, accounting, marketing and customer service goals and needs. You will not find better support and personal service in the industry!
Greg Miller is a fantastic man to work with and I appreciate his support and creativity. He has made working with the reservation system easy.
As a small business owner in rural Maine, technology issues have always been a challenge for us. Working with the ROAM software over the last 10 years has proven to be one of our greatest management and marketing assets. The custom output of operational reports are beneficial for our trip leaders and office managers while the tracking of guests information is a real plus with our targeted marketing efforts. You won’t find a more powerful and economical solution to control inventory, converse with guests, and manage accounting practices.
